Business Writing Toolkit

Write clear work messages that get faster replies.

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Today's 60-Second Lesson tone

Match the tone of the email you received

Received: 'Hey! Quick Q — you free Thursday?' | Your reply: 'Dear Mr. Chen, I am pleased to confirm my availability…'

→ Received: 'Hey! Quick Q — you free Thursday?' | Your reply: 'Hey — yes, Thursday works. Any time after 2?'

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